Política de envío
Processing, handling and shipping combined are what determine when your package will be delivered. All returns are sent to our fulfillment centers in the U.S. Orders are processed and shipped within
Do! Collection by TeeMill designed by Sentient Beauty Fashions The production process is fully automated and starts in the seconds after the order has been placed. This means that almost all orders will leave our UK factories next working day. However, we feel it's best to under promise and over deliver. So, we recommend allowing up to 3 working days for production and the following amount of time for delivery: UK 3 - 5 days, (U.S.) International 10 - 20. This way the products will arrive well within these timeframes and leave your customer feeling great about your service.
|
Sentient Beauty Fashions (Trendsi) tracking emails will automatically be triggered to send once your order has been shipped.
- Once your order has been shipped, it will show up as fulfilled on the SBF's side and the tracking number will be attached to that order.
- An automated email with the tracking number update will be triggered and sent to your customer via SBF and SBF does not need to do anything on our end.
- SBF will confirm this by going into the order details and "Timeline" section after the summary.
- If it is a split order with multiple tracking numbers, there will be different tracking numbers associated with each part and multiple emails sent to your customer.
Our packages are sent via the U.S. Postal Service, Shipping + Handling rates are calculated at checkout where you'll see your shipping rate, and times.
SHIPPING AND HANDLING CHARGES
Shipping and handling charges include order processing, packaging, handling and shipping.
For any shipping/delivery questions, please:
- Track your package via our tracking tools via Shop app, Track Your Package, on your order status page.
Or
Then contact: info@sentientbeauty.shop with:
- Your order number.
- Any other concerns you might have. If you experience any problem with navigating our shop, receiving notifications or understanding how they work, please contact customer service.
PROCESSING TIME
|
1-3 Business day |
---|---|
SHIPPING
|
US 48 States 5 - 7 Business days
|
We ship to all 50 states within the U.S. For security reasons, we do not deliver to Post Office Boxes. We are not responsible for any items and packages lost during transit nor for packages marked as “delivered” by the courier. - Orders are processed and shipped within 1-2 business days and typically arrive at their destination within 5-7 business days after having been shipped from the dedicated Fulfilled by FG center. Processing and delivery times do not include weekends or public holidays. Please note that actual shipping times may be subject to courier service and weather conditions. - Shipping speed is one of our top priorities at FashionGo. To provide our customers with the fastest shipping speed, the dedicated Fulfilled by FG center processes orders right after they are placed. Once order have been placed, they cannot be modified or canceled.
BRANDS NOT FULFILLED BY FG
SHIPS FROM
|
CA, United States |
---|---|
PROCESSING TIME
|
Can take between 1-3 processing or 5-7 Business day depending on the product. |
SHIPPING
|
US 48 States 5-7 Business days
|
SHIPPING POLICY
Customers must input accurate shipping information in order placement. We are not responsible for packages lost due to incorrect address. Any return shipping fees resulting from incorrect address will not be refunded. Any additional shipping fees due to incorrect address will be the buyer’s responsibility.- We are not responsible for any items and packages lost during transit nor for packages marked as “Delivered” by the courier. Please check your mailbox and contact your mail courier.- Please note actual delivery time are subject to courier service and weather conditions.- We do not officially support shipping to any other country than the US just yet but plan to offer international shipping in the near future.