If at any time you do not feel that your purchase has lived up to your expectations simply return it for an exchange or a refund (per our Trendsi, Shein and Sentient Beauty Fashions return/exchange policies.) Please contact customer service for respective return policies at info@sentientbeauty.shop.

Please indicate your reason for returning the item(s) on the packing slip you received with your purchase. Package the item(s) and the packing slip securely and affix the shipping label to the package. Return shipping cost (label) is your responsibility and can be dropped into the U.S. Mail at home, your office or any local Post Office. Please contact customer service via Email Us, or over the telephone at 1-505-266-0004 for assistance in returning these items.

The purchase price of the merchandise will be credited back to your original method of payment. In the case of an exchange for the same same item (exchanging for different size, color) shipping fees will not be charged. Exchanges for different items will have shipping fees applied.

Contact customer service for your return address before you purchase your return label. We recommend you use a form of traceable delivery and insure your package for your protection. Credit card refunds will be reflected on your billing statement within 1 billing cycle.